Refund & Billing Enquiry

Use this form if you believe you have been billed in error, do not recognise a charge, or would like us to review a Bespoke Concierge by M subscription on your mobile bill.

Your name (optional) Email Mobile number (that was billed) Mobile network Your concierge PIN (if you know it) Amount / charge in question Type of issue Preferred contact method Tell us what happened

We will review your enquiry, check our records with Dynamic Mobile Billing and your mobile network where needed, and come back to you as quickly as possible.

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